Shipping policy
Shipping Information
We ship HerLuteal directly to your door — discreetly packaged.
Processing Time
Orders are processed within 1–2 business days. You'll receive a shipping confirmation email with tracking as soon as your order leaves our fulfilment centre.
Delivery Estimates
| Region | Method | Estimated Delivery |
|---|---|---|
| United States | Standard (USPS / UPS) | 3–7 business days |
| United States | Expedited | 2–3 business days |
| Canada | Standard | 5–10 business days |
| United Kingdom | Standard | 7–14 business days |
| Australia / NZ | Standard | 10–18 business days |
| Rest of World | Standard | 10–21 business days |
Delivery estimates begin from the date of shipment. International orders may be subject to customs delays outside our control.
Free Shipping
Free standard shipping on all US orders of 2 bottles or more.
Order Tracking
Once your order ships, you'll receive a tracking number by email.
Lost or Damaged Orders
If your order arrives damaged or doesn't arrive within the estimated window, email us at support@herluteal.com with your order number and we'll make it right.
Customs & Import Duties (International Orders)
International customers are responsible for any customs fees, import duties, or taxes charged by their country.
Operated by: Pillar Brands LLC, 1309 Coffeen Ave STE 19802, Sheridan, WY 82801, USA
Questions? support@herluteal.com